Free Webhosting
November 10th, 2011
People say that the best things in life are free and can be quite true for many aspects of life. Basic needs such as air, sunlight, among many others are still accessible to people without charge or price tag.
But there are many great things in life that you really need to pay to obtain. This is especially true with the new
things like gadgets, cars, and others.
To get the best, you have to pay some money. When it comes to webhosting is probably true because free webhosting services are great for a small site started out.
However, once the site to get busy and growing, free choice is not really recommended, especially for e-commerce web sites. The reason why is because free webhosting companies usually can not give you three important things: guaranteed up-time is good, good time resolution support, and quality customer service. You get what you pay for.
Good and Realistic Up-time Guarantee
A good web hosting service should be able to guarantee up-time realistic. While most free webhosting service might indeed promise to keep your website throughout the year, they usually do not have sufficient resources to ensure this.
Free webhosting services cheap for a small hobby site, but it certainly would be subject to interference and technical problems and you can not really complain because it is not as much as you paid for their services anyway. This service is free and complaining does not make much difference to a company that paid not like that see you as a customer should be king (or queen) is not only a free member.
Of course, paid webhosting services also may be subject to some technical problems – they do not get the occasional downtime, but because they have more resources to deal with problems, they can ensure downtime is better than free services. Plus as you pay you can ask customer service. Realistically, paid webhosting service may not be able to guarantee 100% downtime, but they can guarantee to 99.9% downtime, which is pretty good compared to how many free services could be promising. Therefore, a free webhosting service is not really recommended especially for business websites that require their site to be up and running at all times, or at least 99% of the time.
Good support Turnaround Time
One important thing that the web hosting service must make available to their clients is a good support turnaround time. Webhosting service must be able to answer your questions as quickly as possible. If you experience problems such as downtime and send an inquiry or request to your web host, you need them to respond immediately, or your website and your business may be compromised.
You probably can not expect this from a free service. You do not pay so why should they jump when you say so? At most you can expect them to have any questions just email or web-based FAQ page other than a predetermined solution. While this could be enough for small problems, they can not work for a horrible situation where you need immediate action.
The company only pays can guarantee turnaround time good support because they are the only one who is usually able to hire support staff to work around the clock. Most paid web hosting company has a 24-hour support team that can help you practically anytime unlike a free service that may only have a team of volunteer work from time to time.
Quality Customer Service
The above is strongly associated with quality support services. You should be able to get a high quality customer service from your web host. Not only do they have to be able to respond to you quickly when you have a problem, they must also be able to provide you with useful answers that can really fix your dilemma.
Free services usually do not have customer service personnel who are specially trained to solve problems. Once again, they just may have volunteers who provide services when they can, but most likely they do not work in an established customer service system which pays implement services. But, hey, free price is right.
Paid services actually hiring and training people to work on special customer service. They must be ready to assist you when you have a problem, and they are highly skilled to provide practical and effective solution for most if not all the glitches you might encounter.
Free stuff is always welcome because the money is useful to hang onto, but there are important things that you can not really just a shortcut around. If you have a business website, it is not advisable for you to get a free webhosting service.
You might get something good for something free but you can not always be sure that you will get what you need for your business. Webshosting free is great for hobby sites or family or something simple. But when you get a busy professional and you need to switch to a professional web hosting as well.
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